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Hours & Information

M&T BOX OFFICE at the Landmark Theatre

Our Box Office is located to the left of the main lobby doors:
364 South Salina Street
Syracuse, NY 13202

Telephone: 315-475-7980


HOURS: As of September 2013

  • Monday - Friday 10:00am - 5:00pm

Our Box Office stays open 45 minutes after the scheduled start time on any day an event is scheduled.
Will call is located inside the Box Office. If you have will call tickets, you may pick them up anytime during our hours day of event. 



  • In person at the Box Office (no additional fees)

  • By Phone (processing fees applicable)

  • or Ticketmaster phone: 1800-745-3000 (Ticketmaster service fees apply) 


  • No refunds or exchanges

  • Tickets are non-transferable

  • All patrons require a ticket for entry, regardless of age


At the box office we accept:

  • Cash

  • Visa, MasterCard

  • Landmark Theatre Gift Certificates only (we cannot accept Ticketmaster Gift Cards)

Ticketmaster accepts

  • Visa/Mastercard/Discover/American Express

  • Ticketmaster Gift Certificates


Please contact the Box Office to inquire about group pricing. Group rates can vary by performance.
Famous Artists handles group sales for Jersey Boys, Wicked, Blue Man Group, etc.


Landmark Theatre Gift Certificates are sold through the Box Office in person or over the phone. Gift Certificates are sold in any denomination and expire one year after the purchase date.
We do not sell or accept Ticketmaster Gift Cards.


Purchasing a membership (above Stage Door level) has benefits regarding tickets and/or ticket purchases.
For more information, click here or contact

Please note:
If you purchase tickets from a non-authorized person or outlet, you risk purchasing a lost, stolen or fake ticket that is not valid for admittance, regardless of the event. Only valid tickets will scan to authorize entry for an event. Lost or stolen tickets may be deactivated and thus will not be valid for entry. Anyone who purchases tickets from a "scalper" or ticket broker does so at their own risk and in most cases is paying a premium.  The Landmark Theatre is not responsible for replacing or refunding a ticket purchased through a third party broker. All sales are final. No refunds or exchanges.
Valid ticket outlets are: In person at the Landmark Theatre Box Office or by calling 315-475-7980, Ticketmaster’s Charge by phone at 1-800-745-3000 and online at

All ticket prices are subject to change - all events are subject to change at any time.

362 South Salina Street, Syracuse, New York 13202 - Call for reservations or tickets at 315-475-7980